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    CRC

    CRC
    CRC Employee of the Month
    Lisa Ramsey
    Aaron Dudas

    Ramsey Named February 2024 Employee of the Month

    March 28, 2024

    CRC is pleased to announce that Lisa Ramsey, software engineer at the Austin Center, was named its February 2024 Employee of the Month. Ramsey, who has worked for CRC for two years, was recognized in February for her work setting up a new OMS for one of CRC’s members.

    • Read more about Ramsey Named February 2024 Employee of the Month
    CRC
    Best Places to Work in Southeast Minnesota
    Workforce Development
    Shawna Johnson

    CRC Once Again Named ‘Best Workplace’

    April 30, 2024

    Best Workplace LogoAustin, Minn.

    • Read more about CRC Once Again Named ‘Best Workplace’
    CRC
    Billing IVR
    Sumter EMC
    Andrea Walker

    Sumter EMC's Success Story: How CRC's Billing IVR Transformed Customer Interaction

    March 26, 2024

    Sumter EMC, based out of Americus, Georgia, became a member of CRC in 2013.  In addition to using call handling and dispatch services, they began using CRC’s billing IVR in 2017.

    • Read more about Sumter EMC's Success Story: How CRC's Billing IVR Transformed Customer Interaction
    CRC
    CRC Board of Directors
    CRC Board Election
    Amy Borntrager
    Larry Fenbers
    Chris Spears
    Chris Reese
    Scott Peters
    Randy Crenshaw
    Shane Hermetz
    Kelly Hovel

    CRC Announces Board Election Results

    March 14, 2024

    Austin, Minn. - The results of Cooperative Response Center, Inc.'s (CRC's) recent board of directors election were announced at its Sunday, March 3, 2024, annual membership meeting in San Antonio, Texas, revealing its newest director.

    • Read more about CRC Announces Board Election Results
    CRC
    CRC Employee of the Month
    Tim Cooley
    Kellee McAnally

    Cooley Named December 2023 Employee of the Month

    January 22, 2024

    CRC is pleased to announce that Tim Cooley, contact center supervisor at CRC's Dunlap, Tennessee, office, was selected as CRC's December 2023 Employee of the Month/STAR Award recipient.

    • Read more about Cooley Named December 2023 Employee of the Month
    CRC
    CRC Employee of the Month
    Shayla Hastings
    Brad Fjelsta
    Dan Otteson
    Laura Beavers

    Hastings Named January 2024 Employee of the Month

    February 13, 2024

    January finished up with the big news that Shayla Hastings, lead quality coordinator at the Austin Center, was named CRC's January 2024 Employee of the Month!

    • Read more about Hastings Named January 2024 Employee of the Month
    CRC
    CRC Employee of the Year
    Sean Flaherty
    Brad Fjelsta
    Jeff Hanson
    Aaron Dudas

    Sean Flaherty Named CRC’s 2023 Employee of the Year

    January 24, 2024

    CRC is pleased to announce that Sean Flaherty, senior software developer, was recently selected as its 2023 Employee of the Year.

    • Read more about Sean Flaherty Named CRC’s 2023 Employee of the Year
    CRC
    CRC Scholarship Program

    CRC Announces 2024 Scholarship Program for Area Students

    January 4, 2024

    Cooperative Response Center, Inc.

    • Read more about CRC Announces 2024 Scholarship Program for Area Students
    CRC
    CRC corporate giving
    CRC Foundation
    Brad Fjelsta

    CRC Launches New 501(c)(3) Foundation

    January 4, 2024

    After much thought, consideration and planning, CRC is pleased to

    • Read more about CRC Launches New 501(c)(3) Foundation
    CRC
    CRC Employee of the Month
    Jules Davison
    Kristy Mueske

    Davison Named CRC’s November Employee of the Month

    December 13, 2023

    Jules Davison, customer service lead at the Kirksville, Mo., office, was recently named CRC’s November 2023 Employee of the Month.

    • Read more about Davison Named CRC’s November Employee of the Month

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    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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