Despite the many challenges during 2020 caused by the pandemic, utilities still had to forge ahead with day-to-day operations while ensuring the safety of its employees and often offering support to some consumers who were struggling with hardships.

CRC is pleased to announce that Drew Billingsley, customer service lead at CRC's Dunlap, Tenn., office, was recently selected as its 2020 Employee of the Year.

For many utilities, partnering with Cooperative Response Center, Inc. (CRC) to offer call-handling services is a no-brainer.

Way to go to Lauren Stratton, office assistant at the Austin Center, who was selected as CRC’s December 2020 Employee of the Month/STAR Award recipient.

CRC is pleased to announce that Dalila Leyva, bilingual CSR 1 at CRC's Abilene, Texas, office, was named its November 2020 Employee of the Month.

Déjà vu? Nope ... just another month of stand-out performance! Carmen Sanders, CSR 1 at the Dunlap Center, has achieved CRC’s Employee of the Month recognition for the second consecutive month!

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce its postsecondary education scholarship program for the 2021 school year, this year awarding up to $9,000 to high school seniors attending schools in the communities in which it works.

Congratulations to Carmen Sanders, CSR 1 at the Dunlap Center, who was selected as CRC’s September 2020 Employee of the Month.

Congratulations to Nick Scarpone, help desk specialist at the Dunlap Center, who was selected as its August 2020 Employee of the Month.

Cooperative Response Center, Inc. (CRC) is pleased to welcome Clatskanie PUD in Clatskanie, Oregon, to its membership. Clatskanie PUD is a public utility district serving nearly 4,800 meters in northwest Oregon.