Darcy Wytaske, CSO 2 in CRC’s central station in Austin, was named CRC’s January 2016 Employee of the Month. Darcy, who has worked for CRC for 11 years, was nominated in January for her assistance with a suicidal caller, staying professional and keeping the caller calm until authorities arrived.
Drew Andes, quality coordinator/office assistant at the Dunlap Center, had two great reasons to celebrate in January: he was named CRC’s December 2015 Employee of the Month and its 2015 Employee of the Year!
CRC is pleased to announce that Angelica Murillo, contact center supervisor at the Abilene Center, was named CRC’s October 2015 Employee of the Month. Murillo, who has been with CRC nearly five years, was nominated for a process improvement idea that will improve service on billing calls.
Congratulations to Laura Mellang, central station coordinator at CRC’s Austin Center, who was recently selected as CRC’s May 2015 Employee of the Month/STAR Award recipient.