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CRCLink

CRC
Contact Center Solutions
Call Handling
Dispatch Solutions
CRCLink
Outage Management System

How CRC is Able to Dispatch for Over 400 Utilities

January 16, 2024

This information is being provided from the perspective of Cooperative Response Center, Inc. (CRC), a contact (call) center offering call handling and crew dispatch services to over 400 utilities, most of which serve between 5,000 and 100,000 meters.

  • Read more about How CRC is Able to Dispatch for Over 400 Utilities
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Cooperative Response Center, Inc.

2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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