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Adams-Columbia Electric Cooperative

Contact Center Solutions
CRC
Cooperative Response Center
Adams-Columbia Electric Cooperative

RE Magazine: Calling CRC

June 7, 2012

By Reed Karaim

For Adams-Columbia Electric Cooperative, 2011 was “one of those years.” In April, tornadoes swept through the service territory of the Friendship, Wis.-based distribution system, followed five months later by a punishing windstorm and then a November blizzard.

  • Read more about RE Magazine: Calling CRC
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Cooperative Response Center, Inc.

2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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