CRC Telephone Consumer Protection Act TCPA Automate Telephone Calls Disconnection dur to nonpayment Phone Notification System PNS texting services TCPA Exemption CRC Automated Calls, Texts in Compliance with Telephone Consumer Protection Act November 5, 2013 The Telephone Consumer Protection Act (TCPA), a statute enacted by Congress over 20 years ago, was created to protect consumers from unwanted telephone calls and faxes, geared to limit the use of autodialed or prerecorded calls. Read more about CRC Automated Calls, Texts in Compliance with Telephone Consumer Protection Act