CRC is pleased to recognize Celicia Shelton, contact center supervisor at CRC’s Abilene, Texas, facility, as our June 2026 Employee of the Month.

Shelton, who has worked for CRC for over two years, was selected by the management team for this recognition for her flexibility, teamwork, and commitment to supporting the contact center. Shelton is often known to be flexible with her schedule and to pitch in when needed. This was the case on a particularly busy overnight shift in June when she stayed well beyond her scheduled hours to help the dispatch team catch up and manage outages as quickly as possible. Her willingness to step in where she was needed is a strong example of what it means to go above and beyond for CRC and for her teammates.

“Celicia consistently shows that she cares deeply about the success of CRC and the people around her,” said Michelle Rodriguez, contact center manager at the Abilene Center. “Her flexibility, positive attitude, and willingness to support the team when it matters most make her very deserving of this recognition.”

In recognition of being a CRC Employee of the Month, Shelton received four hours of paid time off (PTO). She is also eligible for consideration for CRC’s 2026 Employee of the Year which will be selected by CRC’s management team in January 2027.