News & Events

Johnson Named March 2021 Employee of the Month

Congratulations to Nick Johnson, network administrator II at CRC's Austin, Minn., office, who was re...
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Thompson Named February 2021 Employee of the Month

CRC is pleased to announce that Ashton Thompson, contact center supervisor at the Abilene Center, wa...
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CRC to Present Pandemic Response, 0 – 50 in 30 Days at NRECA Virtual TechAdvantage Conference | March 2, 2021 | 3:00 p.m. EST

The early days of the pandemic were an uncertain time for many. For essential businesses, the need t...
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Wake EMC Utilizing CRC for Contact Center Overflow Services

Despite the many challenges during 2020 caused by the pandemic, utilities still had to forge ahead w...
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Billingsley Selected as CRC’s 2020 Employee of the Year

CRC is pleased to announce that Drew Billingsley, customer service lead at CRC's Dunlap, Tenn., offi...
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Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions

For many utilities, partnering with Cooperative Response Center, Inc. (CRC) to offer call-handling s...
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Stratton Selected as December 2020 Employee of the Month

Way to go to Lauren Stratton, office assistant at the Austin Center, who was selected as CRC’s Decem...
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Dalila Leyva Named CRC’s November Employee of the Month

CRC is pleased to announce that Dalila Leyva, bilingual CSR 1 at CRC's Abilene, Texas, office, was n...
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