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Head Line CRC’s Randy Ambrus Named CSAA Central Station Manager of the Year

Cooperative Response Center, Inc. (CRC) is proud to announce that Randy Ambrus, central station manager at its Austin, Minn., facility, was awarded the Central Station Alarm Association (CSAA) Central Station Manager of the Year on Thursday, June 25, in Baltimore, Md.

CSAA announced the award at the Industry Excellence Awards Breakfast at the Electronic Security Exposition (ESX) show in Baltimore. Sponsored by SDM Magazine, the CSAA Excellence Awards recognize outstanding FM Global, Intertek/ETL or Underwriter Laboratories (UL)-listed central stations and their personnel. As a CSAA member and a UL-listed central station, CRC was eligible to submit nominations for the following categories: CSAA Central Station Operator of the Year, CSAA Central Station Support Person of the Year, CSAA Central Station Manager of the Year, and CSAA Central Station of the Year. CRC submitted nominations in all categories, with qualifying criteria including technical knowledge, leadership, job performance and community involvement. In addition to Ambrus’s achievement, CRC’s Tiffany Miller, central station team lead, was named as a finalist for Central Station Operator of the Year.

“CRC is honored to congratulate Randy for this important designation,” said Brad Fjelsta, CRC’s senior vice president – operations. “Randy is an integral part of what makes CRC’s central station successful and we appreciate seeing him recognized at the national level for his excellence and dedication by the industry.”

About CRC
CRC is a nationwide, cooperatively owned and operated, 24/7 contact center and alarm monitoring center. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, Minn., Dunlap, Tenn., and Abilene, Texas. CRC serves over 370 members and associate members in 42 states, representing over 6 million consumers. Visit CRC on the web at

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Cooperative Response Center, Inc.
2000 8th Street NW
Austin, MN 55912

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