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Head Line Reese Elected to CRC’s Board at 28th Annual Meeting

The results of Cooperative Response Center, Inc.’s (CRC’s) recent board of directors election were announced at its June 13, 2021, annual membership meeting revealing its newest board member. CRC is pleased to welcome Chris Reese, president and CEO at Sussex Rural Electric Cooperative in Sussex, N.J., to its board as an at-large director.

Reese has worked for Sussex REC for close to 30 years. He was instrumental in Sussex REC’s transition from using local answering service companies to beginning a relationship with CRC, coordinating the initial startup and transfer in 1998 and then overseeing that relationship for the next 32 years. He was responsible for all coordination and work between Sussex REC and CRC’s servers, software, and communications. He also served on CRCs Member Advisory Committee for a number of years in the mid-2000s.

Reese replaces former at-large director Shannon Thom, former general manager at Henry County REMC in New Castle, Ind., who recently left the cooperative for another job, making him ineligible to serve on CRC’s board.

In addition to CRC’s newest board member, two other directors were re-elected to their board seats. Larry Fenbers, general manager/CEO at Carroll Electric Cooperative in Carrollton, Ohio, was re-elected to his district 2 boards seat and Chris Spears, executive vice present/CEO at South River EMC in Dunn, N.C., was re-elected to his district 3 board seat, both for a three-year term. Congratulations to our new and returning board members.

After the annual meeting, the board’s directors met and selected the following officers to serve on its executive committee:

Chairman – Neil Hesse, general manager of PenTex Energy in Muenster, Texas, leads a 16,500-meter electric cooperative that operates in five counties in northeastern Texas. Hesse has served chairman since 2019.

Vice Chairman – Randy Crenshaw, president/CEO at Irwin EMC in Ocilla, Ga., and general manager at Middle Georgia EMC in Vienna, Ga., leads both cooperatives that serve south-central and central Georgia counties. Combined, the two organizations serve 14 counties and over 21,000 meters. Crenshaw has served on CRC’s board since 2015 and as vice chairman since March 2020.

Secretary/Treasurer – Fenbers leads a 12,000-meter electric cooperative that operates in six eastern Ohio counties. Fenbers has served as board secretary since 2014 and took on the additional role as treasurer in January 2020.

About CRC
CRC is a nationwide, cooperatively owned, 24/7 contact center and alarm monitoring center. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, Minn., Dunlap, Tenn., and Abilene, Texas. CRC serves nearly 520 members and associate members in 47 states, representing 11.5 million consumers. Visit CRC on the web at

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