Holt, Thompson Join CRC Team
Cooperative Response Center, Inc. (CRC) is pleased to announce the addition of two new vice presidents to its team: Chris Holt as Vice President of Operations/Chief Operating Officer (COO) and Paul Thompson as Vice President of Administration/Chief Financial Officer (CFO).
As COO, Holt will lead and senior manage CRC’s Contact Centers and Central Station (24x7 operations), Marketing, Sales, and Service Excellence Departments, Business Development, and Corporate Communications. Prior to joining CRC, Holt served as a consultant in the publishing, e-commerce and outsourcing industries and prior to that held senior management positions at CDS Global in Des Moines, Iowa, a leader in the fulfillment industry. He comes to CRC with over 20 years of service bureau experience.
As CFO, Thompson will lead and senior manage CRC’s Finance and Accounting, Information Technology, and Facilities Departments and will apply his administrative business knowledge and experience in developing strong organizational culture in a growth environment. Thompson came to CRC from Ehrhardt Keefe Steiner & Hottman in Denver, Colo., where he spent 10 years in positions ranging from Auditor to Chief Administrative Officer (CAO).
“Chris and Paul will be valuable additions to the CRC team, as they bring significant business experience to the company,” stated Todd Penske, CRC’s President and CEO. “We’re pleased to have them join our team and assist in our efforts to improve operationally and grow our business.”
CRC is a nationwide, cooperatively owned and operated, 24/7 contact center and central station. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, Minnesota, and Dunlap, Tennessee. CRC serves 253 members and associate members in 37 states, representing 3.3 million consumers. Visit CRC on the web at www.crc.coop.