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Head Line CRC Membership Elects Hermetz to CRC’s Board of Directors

Austin, Minn. – The results of Cooperative Response Center, Inc.’s (CRC’s) recent board of directors election were announced at its June 19, 2022, annual membership meeting revealing its newest board member: Shane Hermetz, general manager/executive vice president at Egyptian Electric Cooperative Association in Murphysboro, Ill.

Hermetz has worked in a variety of roles in his nearly 30 years in the utility industry. He has served in his leadership role at Egyptian Electric Cooperative Association since 2016 and the vice president of the Egyptian Electric Charitable Fund NFP since its creation in 2020. Hermetz replaces former district 2 director Bill Buchanan, former president and CEO of Northwestern RECA in Cambridge Springs, Penn., who recently left the cooperative for another job, making him ineligible to serve on CRC’s board. Hermetz was elected to a one-year term and is eligible to run for re-election in CRC’s 2023 board election in May 2023.

In addition to CRC’s newest board member, three other directors were re-elected to their board seats. Scott Peters, CEO at Columbia Rural Electric Association in Walla Walla, Wash., was re-elected to his district 1 board seat; Randy Crenshaw, general manager of Irwin EMC in Ocilla, Ga., and Middle Georgia EMC in Vienna, Ga., was re-elected to his district 3 board seat; and Rod Cotton, general manager of Farmers’ Electric Cooperative in Chillicothe, Mo., was re-elected to his at-large board seat. All returning board members were re-elected to three-year terms. Congratulations to our new and returning board members.

After the annual meeting, the board’s directors met and selected the following officers to serve on its executive committee:

Chairman – Neil Hesse, general manager of PenTex Energy in Muenster, Texas, leads a 16,500-meter electric cooperative that operates in five counties in northeastern Texas. Hesse has served chairman since 2019.

Vice Chairman – The two electric cooperatives Crenshaw leads serve south-central and central Georgia counties. Combined, the two organizations serve 14 counties and over 21,000 meters. Crenshaw has served on CRC’s board since 2015 and as vice chairman since March 2020.

Treasurer – Cotton leads a 13,000-meter electric cooperative that operates in nine North Missouri counties. Cotton has served on CRC’s board for three years. This will be his first year serving as board treasurer.

Secretary – Larry Fenbers, general manager/CEO at Carroll Electric Cooperative in Carrollton, Ohio, leads a 12,000-meter electric cooperative that operates in six eastern Ohio counties. Fenbers has served as board secretary since 2014.

About CRC
CRC is a nationwide, cooperatively owned, 24/7 contact center and alarm monitoring center. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, Minn., Kirksville, Mo., Dunlap, Tenn., and Abilene, Texas. CRC serves over 530 members and associate members in 47 states, representing nearly 12 million consumers. Visit CRC on the web at

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