In The News

News Archive CRC Austin News Archive January 2023 CRC 2023 Scholarship Program for Area Students Announced December 2022 Fjelsta Selected as CRC's New President and CEO October 2022 CRC Holds Grand Opening of its Fourth Contact Center in Kirksville, MO. CRC's Kirksville Center Grand Opening June 2022 CRC Membership Elects Hermetz to CRC’s Board of Directors CRC Recognizes Local Graduates with $12,000 in Scholarships May 2022 Smit Recognized as April 2022 Employee of the Month April 2022 Vaughn Named March 2022 Employee of the Month March 2022 Thompson Named February 2021 Employee of the Month Hanson Named CRC’s New IT Director February 2022 NRECA TECHADVANTAGE EXPERIENCE BREAKOUT SESSION: Hosted Call Routing, Avoid the Pitfalls of Managing Call Traffic Locally Ledbetter Named January 2022 Employee of the Month CRC Opening Fourth Location in Kirksville, Mo. January 2022 CRC 2022 Scholarship Program for Area Students Announced CRC Names Shelton 2021 Employee of the Year Sollie Named December 2021 Employee of the Month December 2021 CRC Launches New Cloud-based Call Routing Platform Sam Griffith Named CRC’s November Employee of the Month November 2021 Billingsley Named October Employee of the Month October 2021 Johnson Joins CRC as New HRD Director Hanson Named CRC’s September 2021 Employee of the Month September 2021 Shelton Recognized as Employee of the Month August 2021 Robbins Named July 2021 Employee of the Month July 2021 SMECO Signs on to CRC’s Contact Center Overflow Services Nolan Named CRC’s June 2021 Employee of the Month Reese Elected to CRC’s Board at 28th Annual Meeting June 2021 Gisela Rodriguez Named May 2021 Employee of the Month CRC Awards $13,500 in Scholarships to Local Graduates May 2021 Cherry Recognized as April 2021 Employee of the Month April 2021 CRC Earns 9th Consecutive ‘Best Workplace’ Recognition Johnson Named March 2021 Employee of the Month March 2021 Thompson Named February 2021 Employee of the Month February 2021 CRC to Present Pandemic Response, 0 – 50 in 30 Days at NRECA Virtual TechAdvantage Conference | March 2, 2021 | 3:00 p.m. EST Wake EMC Utilizing CRC for Contact Center Overflow Services Billingsley Selected as CRC’s 2020 Employee of the Year Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions January 2021 Stratton Selected as December 2020 Employee of the Month December 2020 Dalila Leyva Named CRC’s November Employee of the Month November 2020 Sanders Two-time Employee of the Month Winner CRC 2021 Scholarship Program for Area Students Announced October 2020 Sanders CRC’s September 2020 Employee of the Month September 2020 Scarpone Recognized as Employee of the Month August 2020 Clatskanie PUD Signs on to CRC’s Contact Center Services Johnson Named July 2020 Employee of the Month CRC Welcomes Menard Electric Cooperative to its Membership CoServ Joins CRC’s Contact Center Membership July 2020 Southern Indiana Power Partners with CRC for Call Handling Services Hinkle Named CRC’s June 2020 Employee of the Month June 2020 CRC Named ‘Best Workplace’ Eighth Consecutive Time Two New Members Join CRC’s Board of Directors at 27th Annual Meeting Billingsley May 2020 Employee of the Month 2020 CRC Scholarship Recipients Announced May 2020 Folkerth Recognized as April 2020 Employee of the Month April 2020 Rodriguez Named March 2020 Employee of the Month CRC Lends Full Support to Utilities During Coronavirus Prevention Restrictions March 2020 Griffith Named February 2020 Employee of the Month Crenshaw Appointed CRC Board Vice Chairman February 2020 CRC Welcomes North East Mississippi Electric Power Association to its Contact Center Membership January 2020 Employee of the Month: Samantha Hinton United Electric Cooperative Joins CRC’s Contact Center Membership January 2020 Vaughn Selected as CRC’s 2019 Employee of the Year Two Times a Charm: Ebersole Once Again Named Employee of the Month December 2019 Changes Recently Made to CRC’s Board of Directors Ebersole Recognized as November 2019 Employee of the Month Slash Pine EMC Partners with CRC to Streamline Call Handling Services November 2019 Billingsley Named CRC’s October 2019 Employee of the Month Penrod Earns National Award from Security Systems News October 2019 CRC Welcomes New Associate Member Kittitas PUD Stratton CRC’s September 2019 Employee of the Month CRC 2020 Scholarship Program for Area Students Announced Tri-County EMC Joins CRC’s Contact Center Customer Care Services September 2019 Wencl Named August 2019 Employee of the Month August 2019 Holston Electric Cooperative Partners with CRC for Contact Center Services Upson EMC Joins CRC’s Contact Center Services Brooks Named July 2019 Employee of the Month July 2019 Palacios Named CRC’s June 2019 Employee of the Month Three New Board Members Announced at CRC’s 26th Annual Membership Meeting June 2019 DeVon Kuphal Named May 2019 Employee of the Month 2019 CRC Scholarship Recipients Announced May 2019 Fluor Named CRC’s April 2019 Employee of the Month CRC Named One of the ‘Best Places to Work in Southeast Minnesota’ for Seventh Consecutive Year April 2019 Vaughn Named March 2019 Employee of the Month March 2019 Murillo Named February 2019 Employee of the Month February 2019 Keri Rasmussen named January 2019 Employee of the Month Murphy Appointed Treasurer of CRC’s Board of Directors CRC’s Alarm Monitoring Center Earns UltraSync Certification January 2019 Travis Walsh Named CRC’s 2018 Employee of the Year December 2018 Employee of the Month: Adam Miller CRC and WIN Energy REMC to Address Security Protocol for On-Site Office Threats at TechAdvantage Presentation December 2018 Lilly McKoy Named November 2018 Employee of the Month November 2018 Hoffman Named CRC’s October Employee of the Month October 2018 CRC 2019 Scholarship Program for Area Students Announced Wahlund CRC’s September 2018 Employee of the Month September 2018 Trotterchaude August 2018 Employee of the Month August 2018 Nick Johnson Named CRC’s July 2018 Employee of the Month July 2018 Walsh Selected as CRC’s June 2018 Employee of the Month Protect Your Utility Office With an Affordable Silent Panic Alarm System June 2018 De Los Santos Named May 2018 Employee of the Month CRC Announces Board of Directors Election Results at 25th Annual Membership Meeting CRC Announces 2018 Scholarship Recipients May 2018 Curiel Selected as CRC’s April 2018 Employee of the Month CRC Once Again Named One of the ‘Best Places to Work in Southeast Minnesota’ April 2018 CRC Renews TMA Five Diamond Monitoring Center Designation French Named March 2018 Employee of the Month March 2018 Gifford February 2018 Employee of the Month CRC Reaches 2017 Fundraising Goal for APD K9 Unit February 2018 Steve Nelson Named January 2018 Employee of the Month January 2018 Tim Neau Named CRC’s 2017 Employee of the Year December 2017 Employee of the Month: Candice Barker December 2017 Jessica Maher Named November 2017 Employee of the Month November 2017 Wahlund Named CRC’s October Employee of the Month CRC Celebrates 25 Years of Service Jackson Electric Cooperative Partners with CRC October 2017 Chelsea Farr Named CRC's September 2017 Employee of the Month CRC Announces 2018 Scholarship Program for Area Students September 2017 Tim Neau August 2017 Employee of the Month August 2017 Bothun Named CRC’s July 2017 Employee of the Month July 2017 Lakeview Light & Power Signs on to CRC's Membership Cullman Electric Cooperative Joins CRC's Membership Robbins Named CRC’s June 2017 Employee of the Month CRC Welcomes Meriwether Lewis Electric Cooperative to its Membership June 2017 Jacobson Earns Central Station Support Person of the Year Designation CRC Board Election Results Revealed at 24th Annual Membership Meeting Aaron Dudas Named May 2017 Employee of the Month May 2017 CRC Awards $6,000 in Scholarships to Local Graduates Rasmussen Named CRC’s April 2017 Employee of the Month CRC Recognized as One of the Best Places to Work in Southeast Minnesota April 2017 Jacobson Named March 2017 Employee of the Month March 2017 Sheehan Named February 2017 Employee of the Month January 2017 Bartholomew Named CRC’s 2016 Employee of the Year December 2016 Employee of the Month: April Melton Central Wisconsin Electric Cooperative Joins CRC’s Membership December 2016 South Central Power Company Signs on to CRC’s Services CRC Welcomes Bayfield Electric Cooperative to its Membership Schramek Earns National Credential White Named November 2016 Employee of the Month CRC Welcomes United Power, Inc. to its Membership Christgau Named CRC’s October Employee of the Month Wood County Electric Cooperative, Inc. Joins CRC’s Membership November 2016 CRC Welcomes Cobb EMC to its Membership October 2016 CRC Announces 2017 Scholarship Program for Area Students Bartholomew Named September 2016 CRC Employee of the Month September 2016 Erin Holtorf CRC’s August 2016 Employee of the Month August 2016 Hommerding CRC’s July 2016 Employee of the Month Santee Electric Cooperative, Inc. Joins CRC’s Services Coles-Moultrie Electric Cooperative Joins CRC’s Membership July 2016 CRC Welcomes Three Notch EMC to its Membership Shores Named CRC’s June 2016 Employee of the Month June 2016 CRC Names Knutson May 2016 Employee of the Month CRC Board Election Results Announced at 23rd Annual Membership Meeting May 2016 CRC Awards $6,000 in Scholarships to Local Graduates Kellie Schmidt Named CRC’s April 2016 Employee of the Month CRC Celebrates Service Milestones in Dunlap, Tenn., and Abilene, Texas, Offices CRC Receives Fourth Consecutive Best Places to Work in Southeast Minnesota Designation April 2016 Tonya Brooks is CRC’s March 2016 Employee of the Month March 2016 CRC Names Burt Kilgore as February 2016 Employee of the Month February 2016 Darcy Wytaske named January 2016 Employee of the Month CRC Achieves PCI Compliance January 2016 Drew Andes Named CRC’s 2015 Employee of the Year December 2015 Victor Briley Named November 2015 Employee of the Month November 2015 Angelica Murillo Named CRC’s October 2015 Employee of the Month October 2015 Goodhue County Cooperative Electric Joins CRC’s Membership CRC and Plumas-Sierra REC Join Forces when Co-op’s Phone System Fails CRC Announces 2016 Scholarship Program for Area Students Hommerding Named CRC's September 2015 Employee of the Month September 2015 CRC Welcomes Miami-Cass REMC to its Membership Lowe Named CRC’s July 2015 Employee of the Month CRC Welcomes Columbia Rural Electric Association to its Membership Utilities District of Western Indiana REMC Joins CRC’s Membership CRC Partners with Better Alerts to Monitor Mobile PERS Devices July 2015 Mohave Electric Cooperative Joins CRC’s Membership CRC Welcomes Kandiyohi Power Cooperative to its Membership Trinity Public Utilities District Joins CRC’s Membership Weckwerth Named CRC’s June 2015 Employee of the Month CRC Welcomes Crawford Electric Cooperative to its Membership June 2015 CRC’s Randy Ambrus Named CSAA Central Station Manager of the Year CRC Welcomes Sam Houston Electric Cooperative to its Membership Mellang Named May 2015 Employee of the Month CRC Announces Results of 2015 Board of Directors Election Milsoft and Cooperative Response Center Successfully Complete MultiSpeak® Interoperability Test CRC Awards $6,000 in Scholarships to Local Graduates CRC Welcomes Little Ocmulgee EMC to its Membership May 2015 CRC Designated One of the Best Places to Work in Southeast Minnesota for Third Consecutive Year Winter Named CRC’s April 2015 Employee of the Month April 2015 Gerereo Named March 2015 CRC Employee of the Month March 2015 CRC Names Mary Baker-Satterwhite as February 2015 Employee of the Month Murphy Appointed to CRC's Board of Directors February 2015 Chris Wisemore Named CRC’s January 2015 Employee of the Month CRC Welcomes East Central Energy to its Membership Shannon Lewis Named CRC's 2014 Employee of the Year CRC Welcomes Sedgwick County Electric Cooperative to its Membership January 2015 Kriehn Named December 2014 CRC Employee of the Month December 2014 McAnally Named CRC’s November 2014 Employee of the Month November 2014 Murillo, Ruiz Named CRC’s October 2014 Employees of the Month CRC to Award $6,000 in Scholarships to Area Students October 2014 Tiffany Miller CRC’s September 2014 Employee of the Month CRC Welcomes Adams Electric Cooperative to its Membership September 2014 Miller Selected as CRC’s August 2014 Employee of the Month August 2014 Knutson Named CRC’s July 2014 Employee of the Month C & L Electric Cooperative Corporation Joins CRC’s Membership CRC Welcomes Socorro Electric Cooperative to its Membership July 2014 CRC Welcomes West Oregon Electric Cooperative to its Membership CRC Welcomes Washington Electric Cooperative to its Membership CRC Welcomes Southside Electric Cooperative to its Membership Deb Hanson CRC’s June 2014 Employee of the Month CRC Welcomes Otero County Electric Cooperative to its Membership CRC Hires Tim Neau as Programmer June 2014 Laura Beavers Named CRC’s May 2014 Employee of the Month CRC's Tracey Crews Named CSAA Central Station Operator of the Year Hinkle Joins CRC as Help Desk Specialist CRC's 2014 Board of Director Election Results Announced CRC Awards $10,000 in Scholarships to Local Graduates May 2014 Lewis Receives April 2014 CRC Employee of the Month Designation CRC Celebrates Reaching 5 Million Meter Service Milestone CRC Welcomes Rural Electric Cooperative to its Membership April 2014 CRC Receives Best Places to Work in Southeast Minnesota Designation for Second Consecutive Year McAnally Named March 2014 CRC Employee of the Month March 2014 CRC Welcomes Adams Electric Cooperative to its Membership Melanie Arndt Selected as CRC's February 2014 Employee of the Month CRC Awarded Refreshed Business of the Year Recognition for Businesses with over 100 Employees February 2014 Marian Newton Named CRC's January 2014 Employee of the Month Mark Johnson Joins CRC as Contact Center Supervisor CRC Welcomes Okanogan County Electric Cooperative to its Membership CRC Welcomes Ouachita Electric Cooperative to its Membership January 2014 CRC Names Tim Cooley 2013 Employee of the Year CRC Welcomes Henry County REMC to its Membership CRC’s Colton to Present Asset Protection Solutions at TechAdvantage Tradeshow CRC Hires Randy Knutson as Programmer CRC Names Tracey Crews as December 2013 Employee of the Month December 2013 Hathaway Appointed to CRC's Board of Directors November 2013 CRC Automated Calls, Texts in Compliance with Telephone Consumer Protection Act October 2013 CRC Welcomes Boone REMC to its Membership June 2013 Board of Director Election Results Announced at CRC Annual Meeting in Indianapolis CRC Awards $6,000 in Scholarships to Local Graduates April 2013 CRC Named One of Five Best Places to Work in Southeast Minnesota March 2013 Harrell, Sinclair Join CRC's Board of Directors January 2013 CRC’s Central Station Helps Nab Utility Copper Thief December 2012 CRC Sponsors Wish of Make-A-Wish® Minnesota Recipient Cooperative Response Center, Inc. Partners with Coweta-Fayette EMC for Alarm Monitoring Services November 2012 CRC to Award $6,000 in Scholarships to Area Students July 2012 Contact Information for Richard Picciotto, CRC's Annual Meeting Keynote Speaker CRC Announces Board of Director Election Results at Annual Meeting in New York City June 2012 RE Magazine: Calling CRC CRC Awards $6,000 in Scholarships to Graduating Seniors March 2012 CRC Partners with TextPower to Offer Outage Reporting Via Text Messaging November 2011 CRC to Award $6,000 in Scholarships to Area Students October 2011 CRC’s Board Of Directors Appoints New President And CEO September 2011 CRC Celebrates Grand Opening of Southwest Regional Contact Center in Abilene, Texas July 2011 CRC Employees Support Make-A-Wish Foundation in June June 2011 CRC Announces Board of Director Election Results at Annual Meeting in San Francisco CRC Awards $5,000 in Scholarships to Local Students April 2011 Abilene Center Project Team Making Great Strides March 2011 CRC Employees Raise $580 for Mower County Relay for Life, Sequatchie County Cancer Support Network CRC's Central Station Earns CSAA Five Diamond Certification February American Heart Month Events Saved Lives January 2011 CRC Selects Abilene, Texas, as Location of New Facility December 2010 CRC Weathers the Blizzard of 2010 Gift of Hair Benefits Locks of Love Organization CRC Gives Back During the Holiday Season October 2010 In their own words: Mt. Wheeler Power CRC Launches New Website Copper Theft: Stealing Your Member Satisfaction Ambrus Named CRC’s New Central Station Manager July 2010 Holt, Thompson Join CRC Team June 2010 CRC Announces Board of Director Election Results at Annual Meeting in Philadelphia CRC Establishing Strategic Partnerships February 2010 CRC Names 2009 Employee of the Year: Laura Beavers, Service Excellence Coordinator Cooperative Light & Power Association's Steven Wattnem Appointed to CRC's Board of Directors