Our Service Excellence department is very instrumental to the success of CRC. This department provides training to new and
existing members on our proprietary software, CRCLink®, along with researching issues that may arise and finding a solution to
fit both the utilities’ needs and CRC. In addition to these services, the Service Excellence department monitors calls for all CSRs
and Dispatchers to ensure quality and that policies are being followed.
If you are interested in more information contact our
Marketing and Sales Team.