Contact Center Services

CRC's Contact Center services are driven by live customer service representatives (CSRs), as well as Interactive Voice Response (IVR) technology. With CRC's extensive investments in technology, its members and customers are able to utilize the most sophisticated information technology and telecommunications systems and services, without separately having to incur substantial capital equipment expenses and hire and retain hard-to-find information services professionals. CRC’s 24/7 live call handling combined with IVR, line crew dispatch and texting solutions make CRC the premier outage communications solution for the utility industry.

Inbound Call Services
Dispatch Services
Additional Services
Service Excellence
Substation Protection

If you are interested in more information contact our Marketing and Sales Team.

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Contact Us
Cooperative Response Center, Inc.
2000 8th Street NW
Austin, MN 55912

Copyright 2013 Cooperative Response Center, Inc.