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At CRC, we are very fortunate to provide services to 234 electric utilities across
the United States. WE value the relationships we have developed with each of them, and
we work extremely hard to provide exceptional service so that we can maintain these
relationships.
Here are just a few words from some of our customers, which we hope demonstrate
the benefit of partnering with CRC.
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The Testimonial of Nueces Electric cooperative
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Nueces Electric cooperative - Robbstown, Texas
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Member frustration occurs whenever the power is off. When the member constantly gets a busy signal when trying to report an outage that frustration multiplies. Before we started using CRC for our after hours outage dispatching, I received numerous complaints each week following outages which had just been restored. Since we started using CRC, member complaints have ceased concerning our phone answering process. CRC offers a very cost effective and efficient alternative to in-house after hours phone answering and outage dispatching services. CRC employees who answer the phones are courteous, professional, and help bolster the image of the cooperative with their caring attitudes.
Johns Sims, Executive Manager
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