Contact Center Services
CRC's Contact Center services are driven by live customer service representatives (CSRs), as well as Interactive Voice Response
(IVR) technology. With CRC's extensive investments in technology, its members and customers are able to utilize the most
sophisticated information technology and telecommunications systems and services, without separately having to incur substantial
capital equipment expenses and hire and retain hard-to-find information services professionals. CRC’s 24/7 live call handling
combined with IVR, line crew dispatch and texting solutions make CRC the premier outage communications solution for the
If you are interested in more information contact our
Marketing and Sales Team.