CRC

Central Station Services

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Founded in 1992, CRC’s alarm monitoring central station provides security, environmental, and medical alarm monitoring services as well as video verification and substation protection to more than 22,000 subscribers nationwide. CRC holds an Underwriters Laboratories (UL) certification, the most widely recognized certificate in the industry. CRC also holds a membership in the Central Station Alarm Association (CSAA) and in early 2011 achieved the CSAA Five Diamond Certificate, which requires an advanced level of alarm-handler training. Less than ten percent of the central stations in the United States have achieved this recognition.

Alarm Monitoring

Remember the old adage, “If you fail to plan, then plan to fail?” At CRC, we’ve got you covered. Our communication platform is built on a combination of modern technology, telephony systems, and information technology. CRC offers superior GSM, IP, traditional signal-only and two-way voice monitoring service—and monitors all common alarm formats. In addition to standard phone lines, CRC utilizes reliable Internet and cellular communication paths. With help from leading technology providers AT&T, Avaya, Honeywell, and Verizon, in combination with our redundant power sources and uninterruptable power supply (UPS), we have sophisticated monitoring technology that delivers dependable service. CRC’s operators and dispatchers understand the critical technical requirements of sophisticated alarm systems, allowing them to provide best-in-class dealer service for each and every alarm call. Our belief in efficient service and dedication to our dealer-owners includes these additional features:

  • Secure web-based portal to make account additions and changes
  • Automated confirmation of account changes
  • Standard & customized metrics reports

At CRC we aim to surpass customer and dealer expectations. Technical support is available to your technicians to establish connectivity. Our systems are also compatible with most manufacturers’ panels and reporting formats. Dealer access and reporting is available using several retrieval options. Automation software access allows dealers to view alarm history in real-time with the ability to add, change and delete customer information.


Video Verified Asset Monitoring

As the price of copper continues to climb, metal thefts have jumped nearly 1,000% over the past ten years. Managing an unexpected copper theft creates the potential for loss of life to utility employees, loss of revenue to generation, transmission and distribution utilities – and service impairment to consumers. With CRC’s video verification monitoring products and services, you’ll find an affordable theft prevention solution. Our video verification services will not only provide you with video of the theft taking place but also real-time apprehensions, not reruns on a DVR. Our operators are immediately notified of an attempted theft in progress and will dispatch proper authorities of a real “crime in progress” instead of a false alarm. Just one deterred theft pays for the entire system and you have peace of mind knowing that future thieves will be stopped in their tracks.

If you are interested in more information on our Video Verified Asset Monitoring, click here
or contact our Marketing and Sales Team.