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News Details - CRC Austin

12/06/2012
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Cooperative Response Center, Inc. Partners with Coweta-Fayette EMC for Alarm Monitoring Services

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce it has partnered with Palmetto-Ga.-based Coweta-Fayette EMC to offer central station services to over 9,000 accounts beginning in early 2013.

Coweta-Fayette EMC, a member of CRC since 2008, currently operates their own Underwriter Laboratories-listed central station, providing alarm monitoring for their security company, Relyco Resources, Inc.. CRC began monitoring Relyco Resources’ two-way voice medical accounts over three years ago. Coweta-Fayette EMC was seeking to partner with a qualified central station that was cooperatively owned, had receiver and database redundancy, and had a reputation of providing outstanding services to monitor all of their security accounts. Recently, Coweta-Fayette EMC chose to partner with CRC for all of their alarm monitoring services.

“We know Coweta-Fayette EMC couldn’t have picked a better partner in offering central station services to their subscribers,” said Chris Holt, CRC’s president and CEO. “CRC looks forward to providing the new subscribers the high quality monitoring services that all CRC members utilizing our central station are accustomed to receiving.”

“CRC’s assistance, professionalism, and proven cooperative work ethic have been a tremendous benefit to our members and employees,” said Tony Sinclair, president and CEO of Coweta-Fayette EMC. “CRC allows us to be even more responsive to our members and complement our employees during times of need.”

The majority of the accounts CRC will monitor include residential and commercial security accounts, in addition to fire, agricultural environmental, and medical accounts. The transition of account monitoring from Relyco Resource’s center to CRC is expected to occur in February 2013.

About CRC

CRC is a nationwide, cooperatively owned and operated, 24/7 contact center and central station. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices currently in Austin, Minn., Dunlap, Tenn., and Abilene, Texas. CRC serves nearly 300 members and associate members in 41 states, representing 4.5 million consumers. Visit CRC on the web at www.crc.coop.


 




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