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CRC’s Randy Ambrus Named CSAA Central Station Manager of the Year - 06/30/2015

Cooperative Response Center, Inc. (CRC) is proud to announce that Randy Ambrus, central station manager at its Austin, Minn., facility, was awarded the Central Station Alarm Association (CSAA) Central Station Manager of the Year on Thursday, June 25, in Baltimore, Md. CSAA announced the award at the Industry Excellence Awards Breakfast at the E More...


CRC Welcomes Sam Houston Electric Cooperative to its Membership - 06/25/2015

Cooperative Response Center, Inc. (CRC) is pleased to announce Sam Houston Electric Cooperative in Livingston, Texas, recently joined its membership. Sam Houston Electric Cooperative is a member-owned electric distribution cooperative serving 54,000 members in parts of 10 counties in eastern Texas. CRC offers utilities across the country seamle More...


CRC Announces Results of 2015 Board of Directors Election - 06/16/2015

Austin, Minn. - Cooperative Response Center, Inc. (CRC) announces the results of its recent Board of Directors election following its 22nd annual membership meeting held Monday, June 8, in Chicago, Ill. Pre-meeting elections selected the directors to serve as part of CRC’s nine-member board. Board members re-elected to three-year terms are Larry More...


Milsoft and Cooperative Response Center Successfully Complete MultiSpeak® Interoperability Test - 06/15/2015

(Arlington, VA) Milsoft Utility Solutions and Cooperative Response Center, Inc. (CRC) have successfully passed interoperability tests for the interface between Milsoft’s DisSpatch Outage Management System Version 8.2 Update 3, and CRC’s CRCLink version 2015.1 in compliance with the MultiSpeak® 4.1.6 standard. The interoperability enables customers More...


CRC Awards $6,000 in Scholarships to Local Graduates - 06/04/2015

Austin, Minn.—Cooperative Response Center, Inc. (CRC) is pleased to announce the six recipients of its 2015 scholarship program, each awarded $1,000 for their post-secondary education costs. This year’s scholarship recipients are as follows: Abby Bickler is a 2015 graduate of Austin High School in Austin, Minn. Abby plans to attend Winona State More...


CRC Welcomes Little Ocmulgee EMC to its Membership - 06/03/2015

Cooperative Response Center, Inc. (CRC) is pleased to announce Little Ocmulgee EMC in Alamo, Georgia, recently joined its membership. Little Ocmulgee EMC is a member-owned electric distribution cooperative serving over 11,000 members in central Georgia. CRC offers utilities across the country seamless contact center and alarm monitoring solution More...


CRC Designated One of the Best Places to Work in Southeast Minnesota for Third Consecutive Year - 05/26/2015

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is very pleased to announce it was recently recognized as one of the Best Places to Work in Southeast Minnesota by Workforce Development, Inc. This is the third consecutive year CRC has received this designation. Seventeen local companies were recognized as “best workplaces” in either small- ( More...


Winter Named CRC’s April 2015 Employee of the Month - 05/15/2015

Congratulations to Jess Winter, CSR 4 at CRC's Austin facility, was selected as CRC's April 2015 Employee of the Month! Winter was nominated three times in April for her encouragement of employees during periods of high call volume, going above and beyond the call in dispatch and having a positive and helpful attitude in answering questions quickly More...


Gerereo Named March 2015 CRC Employee of the Month - 04/23/2015

Congratulations to Jessica Gerereo, CSR 1 at CRC's Austin Center, who was selected as its March 2015 Employee of the Month. Gerereo was nominated for her follow-up on a call she received from someone who appeared to experience a phone scam. The CRC member was very thankful for CRC’s feedback and was able to quickly pass the information on to their More...


CRC Names Mary Baker-Satterwhite as February 2015 Employee of the Month - 03/24/2015

CRC is pleased to announce that Mary Baker-Satterwhite, CSR 4 at CRC’s Dunlap, Tenn., location, was named its February 2015 Employee of the Month. Baker-Satterwhite, who has worked for CRC for one year and was recently promoted to CSR 4, was nominated in February for her recommendations for changes to each member’s pre-paid billing instructions. In More...


Murphy Appointed to CRC's Board of Directors - 03/24/2015

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce that Kevin Murphy, president of Southwest Tennessee EMC based in Brownsville, Tenn., was appointed to CRC’s Board of Directors after its February 22, 2015, board meeting. Murphy, who has worked in the electric utility industry for 30 years, has filled the vacated dist More...


Chris Wisemore Named CRC’s January 2015 Employee of the Month - 02/19/2015

Congratulations to Chris Wisemore, contact center supervisor, who was named CRC’s January 2015 Employee of the Month! Wisemore, who has worked for CRC for two years, was nominated in January for assisting a CSR with a caller in a domestic abuse situation. Thanks to Wisemore’s help, an officer was dispatched to the home of the caller. In his efforts More...


CRC Welcomes East Central Energy to its Membership - 02/13/2015

Cooperative Response Center, Inc. (CRC) is pleased to announce East Central Energy in Braham, Minnesota, recently joined its membership. East Central Energy is a member-owned electric distribution cooperative serving over 58,000 members in east-central Minnesota and northwestern Wisconsin. CRC offers utilities across the country seamless contact More...


Shannon Lewis Named CRC's 2014 Employee of the Year - 02/09/2015

Austin, Minn. - Cooperative Response Center, Inc. (CRC), headquartered in Austin, Minn., is proud to announce Shannon Lewis, floor lead at CRC’s office in Dunlap, Tenn., was recently selected as its 2014 Employee of the Year. Lewis, who was selected as a CRC Employee of the Month in April 2014, was selected for this special recognition for her dedi More...


CRC Welcomes Sedgwick County Electric Cooperative to its Membership - 02/09/2015

Cooperative Response Center, Inc. (CRC) is pleased to announce Sedgwick County Electric Cooperative in Cheney, Kansas, recently joined its membership. Sedgwick County Electric Cooperative is a member-owned distribution cooperative serving over 6,000 consumers in south-central Kansas. CRC offers utilities across the country seamless contact cent More...









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