CRC

In The News

What's Happening in CRC, Inc.
CRC Welcomes United Power, Inc. to its Membership - 12/06/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome United Power, Inc. of Brighton, Colorado, to its membership. United Power is a member-owned electric distribution cooperative serving over 75,000 meters (representing more than 200,000 members) throughout Colorado’s northern front range. CRC offers utilities across the country seamle More...


Christgau Named CRC’s October Employee of the Month - 12/06/2016

CRC is pleased to announce that Michelle Christgau, CSO 2 at the Austin Center, was recently named CRC’s October 2016 Employee of the Month. Michelle, who has been with CRC for four years, received two STAR Award cards in October for her work dispatching emergency personnel to a house fire. After additional alarms were sounded and further work on M More...


Wood County Electric Cooperative, Inc. Joins CRC’s Membership - 12/01/2016

Cooperative Response Center, Inc. (CRC) is pleased to announce Wood County Electric Cooperative, Inc. in Quitman, Texas, has joined its membership. Wood County Electric Cooperative, formed in 1938 and one of the oldest electric cooperatives in Texas, is a member-owned electric distribution cooperative serving over 34,000 meters in eastern Texas. More...


CRC Welcomes Cobb EMC to its Membership - 11/03/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome Cobb Electric Membership Corporation (EMC) in Marietta, Georgia, to its membership. Cobb EMC, one of the largest electric cooperatives in the country, is a member-owned electric distribution cooperative serving over 200,000 meters in northwestern Georgia. CRC offers utilities across More...


CRC Announces 2017 Scholarship Program for Area Students - 10/26/2016

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce its scholarship program for the 2017-18 school year, awarding up to $6,000 to students attending high schools in the communities in which it works. CRC will award up to six $1,000 scholarships to seniors attending high schools, both public and private, in the followin More...


Bartholomew Named September 2016 CRC Employee of the Month - 10/18/2016

Congratulations to Brittany Bartholomew, floor lead at the Austin Center, who was selected as CRC’s September 2016 Employee of the Month/STAR Award recipient. Brittany, who has worked for CRC nearly two years, received a STAR Award card in September for her leadership when one of the contact center supervisors was out of the office on extended leav More...


Erin Holtorf CRC’s August 2016 Employee of the Month - 09/22/2016

CRC is happy to announce that Erin Holtorf, quality coordinator at the Austin Center, was selected as its August 2016 Employee of the Month. Erin received a nomination in August for creating the Agent 360 database. This is a tool that gives each contact center supervisor a quick overview of each CSR’s progress. The database offers an at-a-glance vi More...


Hommerding CRC’s July 2016 Employee of the Month - 08/25/2016

CRC is pleased to announce that Lacy Hommerding, CSR 4 at the Austin Center, was selected as its July 2016 Employee of the Month. Lacy, who has worked for CRC for over six years, was nominated for her assistance with a unique power outage situation. While confirming the single outage, it was determined that the homeowner had been robbed and was out More...


Santee Electric Cooperative, Inc. Joins CRC’s Services - 08/02/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome Santee Electric Cooperative, Inc. of Kingstree, South Carolina, to its membership. Santee Electric Cooperative is a member-owned electric distribution cooperative serving over 43,000 meters in east central South Carolina. CRC offers utilities across the country seamless contact cent More...


Coles-Moultrie Electric Cooperative Joins CRC’s Membership - 08/02/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome Coles-Moultrie Electric Cooperative of Mattoon, Illinois, to its membership. Coles-Moultrie Electric Cooperative is a member-owned electric distribution cooperative serving over 9,500 meters in east-central Illinois. CRC offers utilities across the country seamless contact center and More...


CRC Welcomes Three Notch EMC to its Membership - 07/28/2016

CRC Welcomes Three Notch EMC to its Membership Cooperative Response Center, Inc. (CRC) is pleased to announce Three Notch Electric Membership Corporation of Donalsonville, Georgia, has joined its membership. Three Notch EMC is a member-owned electric distribution cooperative serving over 14,000 meters in southwestern Georgia. CRC offe More...


Shores Named CRC’s June 2016 Employee of the Month - 07/14/2016

Congratulations to Linda Shores, CSR 1 at the Austin Center, who was selected as CRC’s June 2016 Employee of the Month. Linda, who has worked for CRC for over 10 years, was selected as the employee of the month for nominations she received in June related to an emergency call she took from a young girl who was not able to wake up her father. Linda More...


CRC Names Knutson May 2016 Employee of the Month - 06/17/2016

Congratulations to Jennifer Knutson, floor lead at the Austin Center, who was selected as CRC’s May 2016 Employee of the Month/STAR Award recipient. Jennifer received two STAR Awards cards in May: one for her consistency in monitoring call volume and taking the steps necessary to proactively manage it and another for her outage summary notes that m More...


CRC Board Election Results Announced at 23rd Annual Membership Meeting - 06/15/2016

Austin, Minn. – Cooperative Response Center, Inc. (CRC) announces the results of its recent Board of Directors election following its 23rd annual membership meeting held Monday, June 6, in Seattle, Wash. Pre-meeting elections selected the directors to serve as part of CRC’s nine-member board. Board members re-elected to three-year terms were Ran More...


CRC Awards $6,000 in Scholarships to Local Graduates - 05/31/2016

Austin, Minn.—Cooperative Response Center, Inc. (CRC) is pleased to announce the six recipients of its 2016 scholarship program, each awarded $1,000 for their post-secondary education costs. This year’s scholarship recipients are as follows: Ian Brothers is a 2016 graduate of the Academy of Technology, Engineering, Math and Science in Abilene, T More...