CRC

In The News

What's Happening in CRC, Inc.
Bartholomew Named CRC’s 2016 Employee of the Year - 01/27/2017

CRC is pleased to announce that Brittany Bartholomew, contact center floor lead at the Austin Center, was recently selected as its 2016 Employee of the Year. On Friday, January 27, it was revealed that Bartholomew received the annual honor based on her performance in 2016, during which she demonstrated dedication and excellence in her work. Th More...


December 2016 Employee of the Month: April Melton - 01/24/2017

Congratulations to April Melton, office assistant at the Dunlap Center, who was selected as CRC’s December 2016 Employee of the Month/STAR Award recipient. Melton, who has worked for CRC for three years, received a STAR Award card in December for her assistance in the Dunlap contact center. Melton set up information at each work station that includ More...


Central Wisconsin Electric Cooperative Joins CRC’s Membership - 01/04/2017

Cooperative Response Center, Inc. (CRC) is pleased to welcome Central Wisconsin Electric Cooperative of Rosholt, Wisconsin, to its contact center membership. Central Wisconsin Electric Cooperative is a member-owned electric distribution cooperative serving 8,500 meters in central Wisconsin. CRC offers utilities across the country seamless cont More...


South Central Power Company Signs on to CRC’s Services - 12/21/2016

Cooperative Response Center, Inc. (CRC) is pleased to announce South Central Power Company in Lancaster, Ohio, has joined its membership. South Central Power Company is a member-owned electric distribution cooperative serving 116,000 meters in 24 Ohio counties. CRC offers utilities across the country seamless contact center and alarm monitoring More...


CRC Welcomes Bayfield Electric Cooperative to its Membership - 12/20/2016

Cooperative Response Center, Inc. (CRC) recently welcomed Bayfield Electric Cooperative of Iron River, Wisconsin, to its membership. Bayfield Electric Cooperative is a member-owned electric distribution cooperative serving 8,800 meters in six counties in northern Wisconsin and Michigan. CRC offers utilities across the country seamless contact c More...


Schramek Earns National Credential - 12/20/2016

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce that Julie Schramek, executive assistant/corporate communications manager, has earned recognition as a professional communicator in a national certification program offered by the National Rural Electric Cooperative Association (NRECA). Schramek has met the requireme More...


White Named November 2016 Employee of the Month - 12/15/2016

CRC is pleased to announce that Chris White, CSR 4 at the Dunlap Center, was named its November 2016 Employee of the Month. White, who has worked for CRC for over six years, was nominated for his work on November 23 when all of the Dunlap contact center computers and ancillary devices needed to be fixed due to an issue the night before. In his effo More...


CRC Welcomes United Power, Inc. to its Membership - 12/06/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome United Power, Inc. of Brighton, Colorado, to its membership. United Power is a member-owned electric distribution cooperative serving over 75,000 meters (representing more than 200,000 members) throughout Colorado’s northern front range. CRC offers utilities across the country seamle More...


Christgau Named CRC’s October Employee of the Month - 12/06/2016

CRC is pleased to announce that Michelle Christgau, CSO 2 at the Austin Center, was recently named CRC’s October 2016 Employee of the Month. Michelle, who has been with CRC for four years, received two STAR Award cards in October for her work dispatching emergency personnel to a house fire. After additional alarms were sounded and further work on M More...


Wood County Electric Cooperative, Inc. Joins CRC’s Membership - 12/01/2016

Cooperative Response Center, Inc. (CRC) is pleased to announce Wood County Electric Cooperative, Inc. in Quitman, Texas, has joined its membership. Wood County Electric Cooperative, formed in 1938 and one of the oldest electric cooperatives in Texas, is a member-owned electric distribution cooperative serving over 34,000 meters in eastern Texas. More...


CRC Welcomes Cobb EMC to its Membership - 11/03/2016

Cooperative Response Center, Inc. (CRC) is pleased to welcome Cobb Electric Membership Corporation (EMC) in Marietta, Georgia, to its membership. Cobb EMC, one of the largest electric cooperatives in the country, is a member-owned electric distribution cooperative serving over 200,000 meters in northwestern Georgia. CRC offers utilities across More...


CRC Announces 2017 Scholarship Program for Area Students - 10/26/2016

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce its scholarship program for the 2017-18 school year, awarding up to $6,000 to students attending high schools in the communities in which it works. CRC will award up to six $1,000 scholarships to seniors attending high schools, both public and private, in the followin More...


Bartholomew Named September 2016 CRC Employee of the Month - 10/18/2016

Congratulations to Brittany Bartholomew, floor lead at the Austin Center, who was selected as CRC’s September 2016 Employee of the Month/STAR Award recipient. Brittany, who has worked for CRC nearly two years, received a STAR Award card in September for her leadership when one of the contact center supervisors was out of the office on extended leav More...


Erin Holtorf CRC’s August 2016 Employee of the Month - 09/22/2016

CRC is happy to announce that Erin Holtorf, quality coordinator at the Austin Center, was selected as its August 2016 Employee of the Month. Erin received a nomination in August for creating the Agent 360 database. This is a tool that gives each contact center supervisor a quick overview of each CSR’s progress. The database offers an at-a-glance vi More...


Hommerding CRC’s July 2016 Employee of the Month - 08/25/2016

CRC is pleased to announce that Lacy Hommerding, CSR 4 at the Austin Center, was selected as its July 2016 Employee of the Month. Lacy, who has worked for CRC for over six years, was nominated for her assistance with a unique power outage situation. While confirming the single outage, it was determined that the homeowner had been robbed and was out More...