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What's Happening in CRC, Inc.
Hoffman Named CRC’s October Employee of the Month - 11/15/2018

CRC is pleased to announce that Jeremy Hoffman, CSO 1 at its Austin, Minn., office, was selected as CRC’s October 2018 Employee of the Month. Hoffman, who has been with CRC for one year, was recognized in October for his actions on a call with a medical alarm subscriber that said she wanted to hurt herself. Hoffman kept the subscriber on the li More...


CRC 2019 Scholarship Program for Area Students Announced - 10/24/2018

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce its postsecondary education scholarship program for the 2019 school year, awarding up to $6,000 to high school seniors attending schools in the communities in which it works. This is the eleventh year CRC has offered a scholarship program for area students. CRC will More...


Wahlund CRC’s September 2018 Employee of the Month - 10/16/2018

Congratulations to Keri Wahlund, help desk specialist at CRC's Austin, Minn., office, who was selected as CRC’s September 2018 Employee of the Month. Wahlund, who has worked for CRC two years, was selected as Employee of the Month for the STAR Award card she received in September recognizing her for her efforts in helping with a new member cutover. More...


Trotterchaude August 2018 Employee of the Month - 09/26/2018

CRC is happy to announce that Ross Trotterchaude, CSR 1 at CRC's Austin, Minn., office, was selected as its August 2018 Employee of the Month. Trotterchaude received a STAR Award card in August recognizing him for his handling of a survey call where the survey respondent was threating suicide. Trotterchaude worked with others to determine the r More...


Nick Johnson Named CRC’s July 2018 Employee of the Month - 08/16/2018

CRC is pleased to announce Nick Johnson, contact center supervisor at CRC's Austin, Minn., facility, was selected as its July 2018 Employee of the Month. Johnson, who has worked for CRC for over 10 years, was nominated for his management of CRC's survey projects. Johnson was recognized for his organization of the large, ongoing project in addition More...


Walsh Selected as CRC’s June 2018 Employee of the Month - 07/17/2018

Congratulations to Travis Walsh, software engineer 1 at CRC's Austin, Minn., office, who was selected as CRC’s June 2018 Employee of the Month! Walsh, who has worked for CRC for over two years, was selected as the employee of the month for a nomination recognizing him for his efforts in solving a CIS interface issue that our member thought had More...


Protect Your Utility Office With an Affordable Silent Panic Alarm System - 07/01/2018

Keeping utility office employees safe is serious business. CRC is here to help by offering stand-alone panic button alarms or panic alarm solutions affiliated with an office security/fire alarm system. CRC's award winning, UL-certified-and-inspected alarm center can deploy the appropriate emergency agency within seconds of receiving a panic alarm f More...


De Los Santos Named May 2018 Employee of the Month - 06/21/2018

Congratulations to Hope De Los Santos, contact center supervisor at CRC's Abilene, Texas, facility, who was selected as CRC’s May 2018 Employee of the Month/STAR Award recipient. De Los Santos, who has worked for CRC for nearly seven years, received five STAR Awards cards in May recognizing her for her constant support of her coworkers, implementin More...


CRC Announces Board of Directors Election Results at 25th Annual Membership Meeting - 06/14/2018

Austin, Minn. – Cooperative Response Center, Inc. (CRC) announces the results of its recent Board of Directors election following its 25th annual membership meeting held Monday, June 11, in Indianapolis, Indiana. Pre-meeting elections selected the directors to serve as part of CRC’s nine-member board. Board members re-elected to three-year terms More...


CRC Announces 2018 Scholarship Recipients - 06/07/2018

Austin, Minn.—Cooperative Response Center, Inc. (CRC) is pleased to announce the six recipients of its 2018 scholarship program, each awarded $1,000 for their post-secondary education costs. This year’s scholarship recipients are as follows: Mason Colton, the son of CRC employee Mark Colton, is a 2018 graduate of Linn-Mar High School in Marion, More...


Curiel Selected as CRC’s April 2018 Employee of the Month - 05/09/2018

Congratulations to Alicia Curiel, shift lead at CRC's Abilene, Texas, facility, who was selected as CRC’s April 2018 Employee of the Month! Curiel, who has worked for CRC for nearly four years, received six STAR Award cards in April recognizing her for an innovative co-op scavenger hunt she created for CSRs on third shift to complete during their d More...


CRC Once Again Named One of the ‘Best Places to Work in Southeast Minnesota’ - 05/01/2018

For the sixth consecutive year, CRC is happy to report that its Austin, Minnesota, office has been recognized as one of the Best Places to Work in Southeast Minnesota by Workforce Development, Inc. Recently twelve local companies were recognized as “best workplaces” in either small- (under 75 employees), medium- (75 – 200 employees), or large- More...


CRC Renews TMA Five Diamond Monitoring Center Designation - 04/20/2018

Vienna, VA, April 19, 2018—The Monitoring Association (TMA) is pleased to announce that Cooperative Response Center, Inc. (CRC) has renewed the prestigious “TMA Five Diamond Monitoring Center” designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the “five points of excellence”: - Commi More...


French Named March 2018 Employee of the Month - 04/10/2018

Congratulations to Becky French, CSR 1 at the Dunlap Center, who was recently selected as CRC’s March 2018 Employee of the Month. French, who has worked for CRC for three years, received a STAR Award card in March for her assistance in one of the new hire training groups when the regular helper was ill for a week. To do so, French ended up work More...


Gifford February 2018 Employee of the Month - 03/16/2018

CRC is pleased to announce that Natalie Gifford, HRD generalist at the Austin Center, was named its February 2018 Employee of the Month. Gifford, who has worked for CRC for six years, was nominated in February for her help with a pay card issue. Although pay cards are not something that Gifford typically works with, she volunteered to take on the i More...