CRC


Additional Services


Automated Callback Restoral Feature
Set up an automated callback to be sent to your consumers upon service restoral to their electric outage.

Phone Notification System (PNS)
Automated pre-recorded messages are sent out simultaneously to unlimited consumers with any customizable message.

Outbound Surveys
Conduct live or automated product or service satisfaction surveys, purchase follow-ups, and more!

Outage Texting
Forms of communication have come a long way throughout history, with mobile text messaging being one of the most popular today. Advancing with today's popular trends is important and aids in keeping your customers happy. We have made it even easier for your consumers to report an outage: with a text message. Our ability to accept outages reported by text provides convenience to both you and your consumers. By offering this service, we are able to utilize mobile technology, allowing your customers to report an outage in a fast direct way. Outage Texting = Fast. Easy. Convenient.


If you are interested in more information contact our Marketing and Sales Team.