CRC is a nationwide, cooperatively owned and operated, 24/7 contact center, central station,
and software provider. Founded in 1992, CRC has steadily increased in the size and scope of its
operation with offices in Austin, Minnesota and Dunlap, Tennessee. CRC provides services primarily
to rural electric utilities, including after-hours dispatch, round-the-clock customer care, and
monitoring of security and medical alarms.
CRC will consistently exceed member and employee expectations by being one of the highest quality
and best value contact centers, central stations, and software providers in the United States.
CRC is a leading, values-based, employee-focused contact center, central station, and software
provider enhancing the services of its members throughout the U.S. by focusing on the human side
- Service Excellence
- Fiscal Responsibility
- Continuous Improvement
- Community Involvement