CRC

About CRC

CRC is a nationwide, cooperatively owned and operated, 24/7 contact center, central station, and software provider. Founded in 1992, CRC has steadily increased in the size and scope of its operation with offices in Austin, MN, Dunlap, TN, and Abilene, TX. We provide services to electric utilities, including round-the-clock dispatch and customer care, and monitoring of security and medical alarms. CRC currently serves over 430 members and associate members in 45 states, representing over 8 million consumers.    

Our Vision

CRC will consistently exceed member and employee expectations.

Our Mission

CRC is a leading contact center, central station, and software provider in the energy and alarm dealer industries throughout the United States.

Our Values

Member-Driven
Service Excellence
Fiscal Responsibility
Employee-Focused
Communication

Teamwork
Innovation
Continuous Improvement
Community Involvement